How 966game Handles Your Personal Data
At 966game, we collect only the information needed to run your account, process your transactions through JazzCash, Easypaisa, SadaPay or Raast, and keep your activity secure. This policy...
What This Policy Covers and Where It Applies
This privacy policy applies to every interaction you have with 966game where local law permits, including account registration, deposits and withdrawals via JazzCash, Easypaisa, SadaPay and Raast, live session activity, and communications with our support team. We process your data under the terms of applicable data-protection frameworks for supported Pakistan regions. Information collected includes your name, contact details, payment identifiers, device fingerprint,
and session logs. We do not retain payment credentials beyond the window required to complete a transaction. Data shared with payment processors — such as JazzCash or Easypaisa — is governed by their own policies, and we contractually require them to protect it at the same standard we apply internally. Retention periods are set to the minimum needed for legal compliance and
fraud prevention.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Reach Our Data & Privacy Team
If you have a question about how your personal data is held, want to request a copy of what we store, or need to raise a privacy concern, our team is reachable through multiple channels. We aim to acknowledge all privacy-related requests within 48 hours and resolve them within the timeframes required under applicable data-protection rules for Pakistan.
Email Us Directly
Send your data-access, correction, or deletion request to our dedicated privacy address. We log every request and confirm receipt so you have a reference number for follow-up correspondence.
Live Chat Support
Our live chat agents can raise a privacy ticket on your behalf in real time. Available around the clock, they collect your verified account details and route the request to the data team within minutes.
In-Account Request Form
Log into your 966game account, navigate to Settings, and submit a formal data request through the built-in privacy form. Submissions are timestamped automatically and visible in your account history.
Why You Can Rely on This Privacy Policy
We have built our data practices around clarity and accountability. Each point below reflects a concrete operational commitment rather than a general statement, so you can verify how your information is actually...
Encrypted at Rest
All personal data stored on 966game servers is encrypted using industry-standard AES-256 protocols. Encryption keys are rotated on a scheduled basis and access is restricted to authorised personnel only.
No Data Sales
We have never sold your personal information to third-party marketing companies and we have no commercial arrangement that would require us to do so. Your data serves your account — nothing else.
Payment Processor Contracts
Every payment processor we work with — including JazzCash, Easypaisa, SadaPay and Raast — signs a data-processing agreement that mirrors our own privacy standards before any integration goes live.
Regular Policy Reviews
Our legal team reviews this privacy policy at least once every twelve months and updates it when regulations or platform features change. The effective date at the top of the policy always reflects the latest revision.
Access on Request
You can request a full export of the personal data we hold on your account at any time. We fulfil verified access requests within the timeframe specified by applicable data rules for supported Pakistan regions.
Breach Response Protocol
In the event of a confirmed data breach affecting your account, our security team follows a documented response protocol that includes notifying affected account holders promptly and outlining the steps we are taking to contain the incident.
How This Policy Aligns Across 966game Pages
Our privacy commitments are consistent wherever you interact with 966game. The table below shows how the standards described on this page carry through to related policy documents and...
| Account Registration | Data collected at sign-up is limited to what is needed for identity verification and is handled under the same retention rules described in this policy. |
|---|---|
| Deposit Processing | When you fund your account via JazzCash or Easypaisa, only the transaction reference and amount are logged — full payment credentials are never stored on our servers. |
| Withdrawal Verification | Withdrawal requests via SadaPay or Raast trigger an identity check. The data collected during that check is held only for the duration required by anti-fraud rules. |
| Live Session Logs | Session activity is recorded for security and dispute-resolution purposes. Logs are retained for the minimum period required and are not shared with third parties for marketing. |
| Marketing Communications | You control whether we send you promotional messages. Consent preferences are stored against your account and can be updated at any time through the Settings page. |
| Cookie & Tracking Policy | Our cookie policy, linked from the footer, explains which tracking technologies are active on 966game.app and gives you controls to adjust them without closing your account. |
| Third-Party Integrations | Game studios and analytics providers integrated into the platform operate under data-processing agreements. None of them receive personally identifiable account information without a documented legal basis. |
How Your Privacy Controls Are Structured
966game organises its privacy controls so you can find, review, and act on them without raising a support ticket for routine changes. The six elements below...
Consent Dashboard
A dedicated consent panel in your account settings lets you review every marketing and data-processing permission you have granted and toggle any of them off with a single action that takes effect immediately.
Data Export Tool
Request a structured export of your personal data directly from the account menu. The file is prepared within 72 hours and delivered securely to the verified contact address on your account.
Deletion Request Flow
If you want your account and associated personal data removed, the deletion request form walks you through each step, including what is retained for legal compliance and what is permanently erased.
Session Security Log
Your account activity log shows every login, device, and location associated with your sessions. You can flag unfamiliar entries and trigger a security review directly from that screen.
Communication Preferences
Manage email, SMS, and in-app notification preferences from one screen. Changes propagate across all 966game communication channels within one business day of submission.
Policy Version History
Each past version of this privacy policy is archived and accessible from the footer. You can compare the current text against any prior version to see exactly what changed and when.